Years ago I got a call from a family member stating their mouse was stuck in the middle of the screen. I asked the usual questions, was the mouse plugged in, was the pc frozen up, etc.

Family Member : “No, the pointer moves a little bit when I move the mouse, but I can’t get the pointer to go any further to the right of the screen”.

Now I’m thinking they must have one of those old ball mice and it’s probably clogged with dirt. But their next statement really threw me off.

Family Member : “My mouse is the whole way to the right of my desk and I don’t have any more room to move the mouse”.

At this point I’m confused and trying to picturing what on Earth they could be talking about. I thought to myself, “surely they know they can pick up the mouse and move it back to the middle of the mouse pad?” No, they couldn’t be that dumb. I proceeded to ask “can you pick up your mouse and place it in the middle of your mouse pad?”

Family Member : ” Yes I can……the pointer moved a little bit……. Ahhh yes, now I can move the mouse around again.”

I didn’t know whether to laugh or tell them not to touch the computer again.

Walt from York Computer Repair in York, PA emailed in this story.

We all love our customers, but sometimes their problems with computers can make even the most serious technician crack a grin.

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